Our corporate social responsibility is not limited to our philanthropic efforts. We consider that paying our taxes, reducing our environmental footprint or offering good, safe, and rewarding working conditions are part of our corporate social responsibility. We strive to meet high ethical standards, and you can find out more about our approach here.
TMH endorses the following frameworks to structure its corporate reporting:
The table below highlights our priorities regarding the SDGs:
| SDG | Explanation | Results |
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We aim to create good careers opportunities for our people. We also believe TMH can play a critical role for developing Myanmar economy. |
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Building infrastructures which will fuel and facilitate the operations of our tenants is our core business. |
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Building a sound and corruption-free society is a key to fuel Myanmar development. |
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TMH is also committed to enhance the quality of its corporate disclosure and to embrace transparency.
As a listed company, we must comply with various regulations related to corporate disclosure. For example, we strive to disclose all material information in a timely manner, through YSX’s website and our own to comply with Notification 1/2016 on Continuous Disclosure issued by SECM. [SECM]
In 2019, we updated our website to facilitate access to relevant documents and data. TMH also decided to keep investing in enhancing its corporate disclosure in 2020 despite the current challenges. As a result, in August 2020, we published a mapping of our disclosure practices against the Myanmar Corporate Governance Scorecard developed by the SECM , DICA and YSX with the support of IFC . The document is available here.
The COVID-19 outbreak disrupted our operations. To ensure the safety of our employees, we issued various procedures, encouraged work from home, and enforced a system to safeguard our ability to continue our activities.
We purchased various protective equipment for our workforce.
We work with 25+ suppliers to deliver services to our clients. All our suppliers must be registered in Myanmar. When selecting a supplier, we consider various criteria: the track record of the suppliers, their ability to deliver on time, quality and cost the desired goods or services.
We recently established a policy to recycle the waste generated by our head office’s activities. We hired a third-party to collect our waste and to recycle them.
We donated MMK 11.7 million in FY19/20. 72% of our donations (MMK 8.4 million) were focused on supporting Waibargi Hospital during the COVID-19 pandemic. To tackle poverty, we donated MMK 3 million to the Chit Myint Foundation.
More information can be found in our Annual report that can be downloaded here.
| KPIs | Unit | FY 19/20 | SDG | GRI |
| BTS | ||||
| Number of clients | Number | 3 | 8 | 102-6 |
| Number of BTS constructed by TMH | Number | – | 8 | 102-6 |
| Number of BTS maintained by TMH | Number | 919 | 8 | 102-6 |
| Number of people connected to the mobile network | Number | 485,232 | 8 | 102-6 |
| Number of people connected to high-speed mobile network | Number | 137,850 | 8 | 102-6 |
| Number of performance issues/service disruptions | % | < 1% | 8 | 102-6 |
| Customer satisfaction rate | % | > 99% | 8 | 102-44 |
| Number of awards | Number | 4 | 8 | |
| Fibre | ||||
| Number of clients | Number | 27,100 | 8 | 102-6 |
| Optical fibre installed | km | 153 | 8 | 102-6 |
| Data capacity | Gbps | 40 | 8 | 102-6 |
| Customer satisfaction rate | % | > 95% | 8 | 102-44 |
| Mobile | ||||
| Cards produced | Number | 45,980,300 | 8 | 102-6 |
| KPIs | Unit | FY 19/20 | SDG | GRI |
| Compliance | ||||
| Total number of complaints/breaches of our Code of Conduct | Number | 1 | 16 | 205-3 |
| Transparency | ||||
| Ranking in Pwint Thit Sa 2019 | – | 15 | 16 | – |
| Board | ||||
| Number of Directors certified by the MIOD | Number | 4 | 16 | – |
| Number of BOD Members trained | Number | 5 | 4, 8 | 404-2 |
| KPIs | Unit | FY 19/20 | SDG | GRI |
| Headcount | ||||
| Total number of people working on 30/09/2020 | Number | 299 | 8 | 102-7 |
| Number of female employees | Number | 82 | 5, 8 | 405-1 |
| Number of engineers/managers | Number | 128 | 5, 8 | 102-8 |
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Number | 10 | 5, 8 | 102-8 |
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Number | 118 | 5, 8 | 102-8 |
| Number of staff/supervisors | Number | 71 | 5, 8 | 102-8 |
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Number | 42 | 5, 8 | 102-8 |
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Number | 29 | 5, 8 | 102-8 |
| Number of workers/employees | Number | 96 | 5, 8 | 102-8 |
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Number | 22 | 5, 8 | 102-8 |
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Number | 78 | 5, 8 | 102-8 |
| Employee Engagement | ||||
| Absenteeism rate | % | 2% | 8 | – |
| Turnover rate | % | 28% | 5, 8 | 401-1 |
| Average length of service | Years | 2.6 | 8 | 401-1 |
| Health and Safety | ||||
| Number of accidents | Number | 1 | 8 | 403-9 |
| Frequency rate | accident / million of working hours | 1,74 | 8 | 403-9 |
| Number of fatal accidents | Number | 0 | 8 | 403-9 |
| Fatality rate | fatality / million of working hours | 0,00 | 8 | 403-9 |
| Training | ||||
| Total number of training hours | Hours | 1,681 | 4, 8 | 404-1 |
| Total number of people who received at least one training | Number | 130 | 4, 8 | 404-2 |
| % of people trained | % | 43% | 4, 8 | 404-3 |
| Number of training | Number | 58 | 4, 8 | 404-2 |
| Average hours of training per trainee | Hours | 5.54 | 4, 8 | 404-1 |
| Career Development | ||||
| Total number of people hired | Number | 118 | 5, 8 | 401-1 |
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Number | 54 | 5, 8 | 401-1 |
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Number | 64 | 5, 8 | 401-1 |
| Total number of people promoted | Number | 0 | 5, 8 | 404-3 |
| KPIs | Unit | FY 19/20 | SDG | GRI |
| Energy | ||||
| Total electricity consumption | kWh | 3,500 | 12, 13 | 302-1 |
| Carbon | ||||
| Carbon emission | Kg CO2 eq | 1,260 | 13 | 305-2 |
| Water | ||||
| Water consumed | Cubic meter | 37 | 6 | 303-1 |
| Waste | ||||
| Waste produced | Kg | 658 | 13 | 306-2 |
| KPIs | Unit | FY 19/20 | SDG | GRI |
| Tax | ||||
| Total amount of tax contributed | million MMK | 443 | 16 | 207-4 |
| Philanthropic Activities | ||||
| Total amount of donation | million MMK | 11.7 | 9 | 203-1 |
| Supply chain | ||||
| Number of local suppliers | Number | 27 | 8 | 102-44 |
| Number of supplier audit | Number | 54 | 8 | |
