Corporate Responsibility

Our corporate social responsibility is not limited to our philanthropic efforts. We consider that paying our taxes, reducing our environmental footprint or offering good, safe, and rewarding working conditions are part of our corporate social responsibility. We strive to meet high ethical standards, and you can find out more about our approach here.

TMH endorses the following frameworks to structure its corporate reporting:

The table below highlights our priorities regarding the SDGs:

SDG Explanation Results
We aim to create good careers opportunities for our people. We also believe TMH can play a critical role for developing Myanmar economy.
  • 299 people employed in our company.
  • 118 people were recruited last year, of whom 54 were engineers.
  • We unfortunately recorded one work-related accident; TMH covered the medical expenditures incurred.
Building infrastructures which will fuel and facilitate the operations of our tenants is our core business.
  • We maintained 919 telecom towers for 1 client and constructed towers for (3) clients.
  • We connected 230,000+ clients to high-speed mobile connections. 
  • We installed 400+ km of optical fibre.
Building a sound and corruption-free society is a key to fuel Myanmar development.
  • A zero-tolerance approach to corruption.
  • 2 potential cases identified, but 0 breaches of our principles. 
  • 1 new Code of Conduct under review.

Embracing transparency

TMH is also committed to enhance the quality of its corporate disclosure and to embrace transparency.

As a listed company, we must comply with various regulations related to corporate disclosure. For example, we strive to disclose all material information in a timely manner, through YSX’s website  and our own to comply with Notification 1/2016 on Continuous Disclosure issued by SECM. [SECM]

In 2019, we updated our website to facilitate access to relevant documents and data. TMH also decided to keep investing in enhancing its corporate disclosure in 2020 despite the current challenges. As a result, in August 2020, we published a mapping of our disclosure practices against the Myanmar Corporate Governance Scorecard developed  by the SECM , DICA  and YSX  with the support of IFC . The document is available here.

TMH is committed to doing its best to improve the quality of its corporate disclosure. According to the last Pwint Thit Sa report published in 2019 by MCRB  and Yever , TMH managed to improve its score and ranking. TMH aims to keep improving its scoring and to be in the top 10.

Ensuring the continuity of our operations

The COVID-19 outbreak disrupted our operations. To ensure the safety of our employees, we issued various procedures, encouraged work from home, and enforced a system to safeguard our ability to continue our activities.
We purchased various protective equipment for our workforce.

Supply chain management

We work with 25+ suppliers to deliver services to our clients. All our suppliers must be registered in Myanmar. When selecting a supplier, we consider various criteria: the track record of the suppliers, their ability to deliver on time, quality and cost the desired goods or services.

Environmental performance

We recently established a policy to recycle the waste generated by our head office’s activities. We hired a third-party to collect our waste and to recycle them.

Corporate Philanthropy

We donated MMK 11.7 million in FY19/20. 72% of our donations (MMK 8.4 million) were focused on supporting Waibargi Hospital during the COVID-19 pandemic. To tackle poverty, we donated MMK 3 million to the Chit Myint Foundation.

Non-financial data

More information can be found in our Annual report that can be downloaded here.

KPIs Unit FY 19/20 SDG GRI
BTS
Number of clients Number 3 8 102-6
Number of BTS constructed by TMH Number 8 102-6
Number of BTS maintained by TMH Number 919 8 102-6
Number of people connected to the mobile network Number 485,232 8 102-6
Number of people connected to high-speed mobile network Number 137,850 8 102-6
Number of performance issues/service disruptions % < 1% 8 102-6
Customer satisfaction rate % > 99% 8 102-44
Number of awards Number 4 8
Fibre
Number of clients Number 27,100 8 102-6
Optical fibre installed km 153 8 102-6
Data capacity Gbps 40 8 102-6
Customer satisfaction rate % > 95% 8 102-44
Mobile
Cards produced Number 45,980,300 8 102-6

 

KPIs Unit FY 19/20 SDG GRI
Compliance
Total number of complaints/breaches of our Code of Conduct Number 1 16 205-3
Transparency
Ranking in Pwint Thit Sa 2019 15 16
Board
Number of Directors certified by the MIOD Number 4 16
Number of BOD Members trained Number 5 4, 8 404-2

 

KPIs Unit FY 19/20 SDG GRI
Headcount
Total number of people working on 30/09/2020 Number 299 8 102-7
Number of female employees Number 82 5, 8 405-1
Number of engineers/managers Number 128 5, 8 102-8
  • Number of females
Number 10 5, 8 102-8
  • Number of males
Number 118 5, 8 102-8
Number of staff/supervisors Number 71 5, 8 102-8
  • Number of females
Number 42 5, 8 102-8
  • Number of males
Number 29 5, 8 102-8
Number of workers/employees Number 96 5, 8 102-8
  • Number of females
Number 22 5, 8 102-8
  • Number of males
Number 78 5, 8 102-8
Employee Engagement
Absenteeism rate % 2% 8
Turnover rate % 28% 5, 8 401-1
Average length of service Years 2.6 8 401-1
Health and Safety
Number of accidents  Number 1 8 403-9
Frequency rate accident / million of working hours 1,74 8 403-9
Number of fatal accidents  Number 0 8 403-9
Fatality rate fatality / million of working hours 0,00 8 403-9
Training
Total number of training hours Hours 1,681 4, 8 404-1
Total number of people who received at least one training Number 130 4, 8 404-2
% of people trained % 43% 4, 8 404-3
Number of training Number 58 4, 8 404-2
Average hours of training per trainee Hours 5.54 4, 8 404-1
Career Development
Total number of people hired Number 118 5, 8 401-1
  • Number of females 
Number                 54  5, 8 401-1
  • Number of males 
Number             64  5, 8 401-1
Total number of people promoted Number 0 5, 8 404-3

 

KPIs Unit FY 19/20 SDG GRI
Energy 
Total electricity consumption kWh 3,500 12, 13 302-1
Carbon
Carbon emission Kg CO2 eq 1,260 13 305-2
Water
Water consumed Cubic meter 37 6 303-1
Waste
Waste produced Kg 658 13 306-2

 

KPIs Unit FY 19/20 SDG GRI
Tax
Total amount of tax contributed million MMK 443 16 207-4
Philanthropic Activities 
Total amount of donation million MMK 11.7 9 203-1
Supply chain
Number of local suppliers Number       27 8 102-44
Number of supplier audit Number       54  8